The state of Texas in the United States of America is home to Securus Technologies. Securus Technologies specializes in the area of technology safety and they have been providing this service to the United States of America for around 30 years. Their offices can be found from coast-to-coast since they cover over 1000 presence and ensure the safety of 1.2 million prisoners. Their products are mainly used by law enforcement and correctional officers both in the prison system and outside.
Securus Technologies takes pride in knowing they can handle any security measure that inmates may throw at them. Around six years ago, a new problem developed the Securus Technologies has sought to end. This is the problem of citizens using a hobby drone to deliver contraband items to inmates who are locked inside the prison system.
These hobby drones pose a serious danger to the citizens that live in the area but even more to the correctional officers and prisoners inside. These hobby drones are flown over the prison walls and they land generally inside the courtyard were they drop off a box of harmful goods. Eight times out of ten this box includes some sort of amalgamation of drugs and cell phones and weapons. These drugs are used to barter inside the prison system, these cell phones are used to continue planning crime on the outside, and the weapons are used to kill off other inmates.
Securus Technologies does not want anyone to come to harm so they have begun working tirelessly to stop the threat of the drone. It is their belief that they can use existing technology to deter these drones from coming over the walls of the prison.
Securus Technologies already has a program in place called Wireless Containment Solutions. This has traditionally been used to detect and intercept cell phone signals coming into and out of the prison. Securus Technologies believes with a little altering they can use the Wireless Containment Solutions to have the same effect on hobby drones. After working with experts in various fields, they have the first tool they need.
Wireless Containment Solutions is now capable of detecting drones as they come into a 1000 foot radius of the prison. After a drone has been detected, they are able to send a scrambled signal to the drone causing it to fly erratically. This erratic behavior will often cause the drone to crash. While Securus Technologies would love to see better technology in this area, they understand the need to work at it.
Securus Technologies has recently been awarded three Stevie Awards because of their innovation a great work in the areas of customer service. They received first, second, and third place.
One of the many technologies today that proves instrumental in improving the security of our prison system is Securus Technologies. The programs and solutions offered by Securus prove to be the leading civil and criminal justice technologies today. Whenever there is a need for investigation in corrections facilities, and there is an intense need for monitoring, it is Securus’ powerful and distinctive programs that can do the job well. In this article, we will explore some of the customer feedback of those who used and got benefited by Securus technologies in prison. Let’s start.
Feedback from Satisfied of Users of Securus Technologies
Among the many people who felt empowered by the technologies brought by Securus is the one unidentified customer who said that what made Securus’ programs commendable is the fact that it can obtain sensitive phone data records to be used for investigation. This provides an essential utility for court staff members who want to get better control of what is happening inside the prison. Many staff in the corrections offices, according to PRNewswire, have been incredibly thankful for how Securus was able to help them with their programs.
Another outstanding feature that its users said about Securus Technologies is its ability to be able to provide to the users a contained set of information about the secret use and sale of alcohol among inmates. One reviewer of Securus commented that many suspicious activities had been prevented because of the vigilance and intense monitoring capabilities of Securus. Past incidents of alcohol use or illegal money transfers didn’t recur because of what Securus Technologies were able to offer in the form of preventive measures.
I believe that this is one of the fantastic things we can read about Securus Technologies. Although there’s still a lot to be expected regarding the real costs of the technologies provided by Securus, it’s already accurate to say that right now Securus can offer a layer of protection that had been impossible before. There’s now a dramatic improvement in how security is monitored in prison cells with Securus, but I believe there’s still so much to be done to make sure that no security breach gets in the system of Securus when it’s monitoring the prison cells.
I am currently employed at a local jail and one of my responsibilities is keeping drugs out of the hands of the inmates. You might think that being in a maximum security jail that it would be near impossible for these inmates to get their hands on drugs, but that is far from the case. in fact, these inmates openly talk about how they can get their hands on drugs easier behind bars than they can if they were out on the streets.
The biggest problem that I have trying to locate the source of the latest drug problem is that inmates are usually very tight-lipped about the traffic. Although there are a few informants, they usually are not near the top of the chain where all the decision making is made about who and how the drugs get inside. Most of the time, gangs will use a mule on the outside who will risk their own freedom to get the drugs in to the inmates.
Recently we had contacted Securus Technologies to install a new inmate communication system. This would not only give us the ability to monitor their conversations more closely, we could break the code on many of the cryptic messages they handed down from gang leader to soldiers. After my training with the LBS software, I was ready to finally crack the code and figure out who was giving the orders and how the drugs were making it to my jail.
It was not a week after learning the software that I got a huge break. Messages revealed that there was a corrupt corrections office who was allowing specific people into the jail carrying the bigger loads. Once we identified and arrested the officer, the flow of drugs took a huge turn for the worse thanks to Securus Technologies.
Towards the end of January 2017, Securus Technologies invited GTL to a tech challenge whereby an independent technology judge will select the firm that has the prime and best product set. The judge will look at aspects, such as the most innovative telephone-calling platform, unique customer service, most capital, pocket-friendly services, and other valuable metrics.
Richard A. Smith’s statement
During the technology bake-off announcement, Securus’ chief executive, Mr. Smith, said that GTL has relied on falsehoods to try to tell the world that its technology and client service are on the same level with that of Securus. Therefore, he is offering GTL a fair chance to prove its claims before an independent judge. Mr. Smith stated that Securus had invested heavily in its technology and product pipeline in the past four years. Thus, GTL cannot compete on the same level with his company. According to Mr. Smith, Securus has committed more than 700 million in firms’ acquisition, product development, upgrade of technology, and a leading customer service center in the U.S. GTL, on the other hand, has been in and out of courts. Therefore, it has only made the insignificant investment.
Securus is a technology firm that creates solutions and products with the corrections industry in mind. The Dallas-based technology hub has regional offices in Atlanta, Allen, and Carrollton. It has about 1,000 workers who manage its contracts with over 2,600 correctional agencies across the U.S. Securus also delivers technology solutions to agencies in Canada. In 2016, the firm dedicated $600 million for licensing new patents, acquiring new businesses, and upgrading its technologies.
Securus is aware of the value of variety and convenience, particularly when financing inmate telephone calls. The firm provides a series of payment product options, allowing clients to select the perfect fit for their needs. Its primary goal is to ensure family and friends are communicating regularly with incarcerated persons.